Click on one of the people below to find out more information.

  • Kevin Bergey
    President
    267-663-5102


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  • Mark Clemmer
    General Manager
    215-368-4300


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  • Al Leonhardt
    Sales Manager
    267-663-5117


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  • Gary Glauser
    Sales Manager
    267-663-5105


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  • Brian Mitros
    Service Manager
    267-663-5141


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  • Phil Machalette
    Parts Manager
    215-368-1630


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  • John Sadell
    Finance Coordinator
    215-368-5106


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  • Ben Walsh
    F&I
    215-368-5106


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  • Charles Smith
    Sales Representative
    267-663-5118


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  • Pete Gravinese
    Sales Representative
    267-663-5114


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  • David Bingham
    Sales Representative
    215-368-4300


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  • Chris Miller
    Sales Representative
    267-663-5119


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  • Yara Bespalyuk
    Sales Representative
    215-368-4300


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  • Leon Osowski
    Sales Representative
    267-663-5104


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  • Sebastion Pigott
    Sales Representative
    267-663-5121


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  • Alaena Gonzalez
    Sales Representative
    215-368-4300


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  • Dylan Leonhardt
    Sales Representative
    215-368-5113


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  • Gail Paige
    Receptionist
    215-368-4300


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  • Sarah Smith
    Receptionist
    215-368-4300


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  • Juliet Ferro
    Service Advisor
    267-663-5112


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  • Jack Cassari
    Service Advisor
    267-663-5144


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  • Cameron Clifton
    Parts Advisor
    215-368-1630


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Meet Our Lincoln Team in Lansdale, PA

Meet the dedicated professionals at Bergey's Lincoln of Lansdale who bring together extensive automotive expertise, specialized Lincoln knowledge, and genuine commitment to customer satisfaction. Our carefully selected team embodies the family values and customer service excellence that have defined Bergey's Auto Group since 1924, while possessing the sophisticated knowledge and luxury service skills required for modern Lincoln ownership. Every team member is committed to providing the personalized attention, expert guidance, and exceptional service that Lincoln owners expect and deserve from a premier luxury automotive dealership.

Experienced Sales Professionals

Our Lincoln sales team consists of experienced automotive professionals who combine extensive product knowledge with genuine passion for luxury vehicles and customer service excellence. Each sales consultant possesses deep understanding of Lincoln's complete model lineup, advanced technology features, luxury appointments, and performance capabilities that distinguish Lincoln vehicles from other automotive brands. Our sales professionals receive ongoing training directly from Lincoln Motor Company, ensuring they stay current with the latest model updates, technology advances, and luxury features that define each vehicle in the Lincoln portfolio. Beyond product expertise, our sales team understands the luxury ownership experience and can provide insightful guidance about financing options, service requirements, and ownership benefits that help you make informed decisions about your Lincoln purchase.

Factory-Trained Service Technicians

Our service department is staffed by factory-trained Lincoln technicians who possess specialized certification and expertise required to properly maintain and repair sophisticated luxury vehicles. These certified professionals receive comprehensive training directly from Lincoln Motor Company on diagnostic procedures, repair techniques, and advanced systems that characterize modern Lincoln vehicles. Our technicians maintain current certification on hybrid systems, advanced safety features, electronic control modules, and complex drivetrain components that require specialized knowledge and equipment. Their expertise ensures your Lincoln receives service that maintains manufacturer specifications, preserves warranty coverage, and upholds the performance and reliability standards you expect from your luxury vehicle investment.

Knowledgeable Finance Specialists

Our finance team brings extensive experience in luxury vehicle financing, working with Lincoln Motor Credit and multiple lending partners to provide competitive rates and flexible terms that fit various credit profiles and budget requirements. Our finance specialists understand the unique aspects of luxury vehicle financing, including higher vehicle values, specialized lending programs, and protection products that are particularly relevant for Lincoln ownership. They provide expert guidance on financing versus leasing decisions, payment structures, and protection plans while maintaining transparency and honesty in all financial discussions. Our finance professionals are committed to finding solutions that make Lincoln ownership accessible and affordable while ensuring you understand all terms and options available for your specific situation.

Expert Parts and Service Advisors

Our parts department and service advisory team possesses comprehensive knowledge of Lincoln components, maintenance requirements, and genuine parts availability across all model years and trim levels. Parts specialists understand the importance of authentic Lincoln components and can provide expert guidance on parts selection, compatibility, and installation requirements. Service advisors combine technical knowledge with excellent communication skills, ensuring you understand recommended services, maintenance schedules, and repair needs while providing clear explanations of costs and timelines. These professionals serve as your primary contact for service needs, coordinating between you and our technicians to ensure efficient service and clear communication throughout the process.

Dedicated Management Team

Our management team brings decades of combined automotive experience and leadership, ensuring consistent service quality and operational excellence across all departments. Management professionals understand both the technical requirements of luxury vehicle service and the customer service expectations that Lincoln owners deserve. They maintain oversight of training programs, quality control processes, and customer satisfaction initiatives that ensure our team consistently meets and exceeds customer expectations. Our management approach emphasizes employee development, continuous improvement, and customer feedback integration that supports our commitment to providing exceptional luxury automotive experiences.

Customer Service Excellence Focus

Every team member at Bergey's Lincoln is selected and trained with customer service excellence as a primary qualification and ongoing expectation. Our customer service focus includes understanding luxury vehicle owner expectations, providing personalized attention that recognizes individual preferences and needs, and maintaining professional communication that reflects the sophisticated standards appropriate for Lincoln customers. Team members receive ongoing training in customer service best practices, conflict resolution, and communication skills that ensure positive interactions and successful problem-solving when challenges arise. Our service excellence approach extends beyond basic courtesy to encompass genuine care for customer satisfaction and long-term relationship building.

Ongoing Professional Development

Our commitment to professional development ensures team members stay current with automotive technology advances, Lincoln model updates, and customer service best practices through comprehensive training programs. Professional development includes factory training from Lincoln Motor Company, automotive industry education, customer service workshops, and certification maintenance that keeps our team at the forefront of luxury automotive expertise. We invest in our team's growth and development because we understand that knowledgeable, well-trained professionals provide better customer experiences and more effective problem-solving capabilities. Ongoing development also includes cross-training that allows team members to understand multiple aspects of our operation and provide more comprehensive customer support.

Family-Owned Culture and Values

Our team operates within a family-owned business culture that emphasizes personal accountability, genuine customer care, and long-term relationship building rather than short-term sales goals or corporate metrics. This family culture creates an environment where team members are empowered to make decisions that benefit customers and can take personal responsibility for customer satisfaction and problem resolution. Family values include treating customers with respect and honesty, maintaining integrity in all business dealings, and building trust through consistent actions and reliable service. Our family-owned approach allows for more flexibility and personalized service than larger corporate operations, creating advantages for both team members and customers.

Specialized Lincoln Training and Certification

Team members receive specialized training and certification specifically focused on Lincoln vehicles, luxury automotive service, and customer expectations that distinguish our dealership from general automotive retailers. Lincoln-specific training includes detailed product knowledge, advanced diagnostic procedures, luxury service protocols, and customer communication standards that ensure appropriate expertise for luxury vehicle sales and service. Certification programs maintain current knowledge of Lincoln technology, safety systems, warranty procedures, and service requirements that evolve with model year changes and technological advances. This specialized focus ensures our team can provide expert guidance and service that general automotive professionals cannot match.

Collaborative Team Approach

Our team operates with a collaborative approach that ensures seamless coordination between sales, service, parts, and finance departments to provide comprehensive customer support throughout your ownership experience. Collaborative teamwork includes shared customer information, coordinated scheduling, and integrated communication that eliminates gaps and ensures consistent service quality across all interactions. Team members work together to solve complex customer needs, coordinate multiple services, and ensure that your experience reflects our collective commitment to excellence rather than individual department limitations. This collaborative approach provides more effective problem-solving and more convenient customer experiences.

Local Community Connection

Our team members are actively involved in the local community through volunteer activities, charitable support, and participation in community events that demonstrate our commitment to the areas we serve. Community involvement creates personal connections and local accountability that enhance our business relationships and demonstrate our investment in community well-being beyond commercial interests. Team members understand local driving conditions, seasonal requirements, and community preferences that help them provide relevant advice and service recommendations. Local connection also means our team is accessible and accountable to the community, creating trust and reliability that support long-term customer relationships.

Technology Integration and Modern Communication

Our team utilizes modern technology and communication tools to enhance customer service while maintaining the personal touch that characterizes our family-owned approach. Technology integration includes digital communication systems, online scheduling tools, and comprehensive record-keeping that improves efficiency and customer convenience. Team members are trained on both traditional customer service skills and modern digital tools that allow for flexible communication and service options. We balance technology capabilities with personal interaction to provide the convenience customers expect while preserving the relationship-building and individual attention that distinguish our service approach.

Problem-Solving and Customer Advocacy

Our team is trained and empowered to serve as customer advocates, working to resolve issues, find solutions, and ensure positive outcomes for customer concerns and challenges. Problem-solving capabilities include authority to make decisions that benefit customers, access to management support when needed, and comprehensive knowledge of available options and resources. Customer advocacy means our team members genuinely care about your satisfaction and will work diligently to find solutions that meet your needs and expectations. This advocacy approach creates trust and confidence that our team is working in your best interests rather than simply following corporate policies or procedures.

Quality Assurance and Continuous Improvement

Our team participates in quality assurance programs and continuous improvement initiatives that ensure consistent service excellence and adaptation to changing customer needs and industry developments. Quality assurance includes regular training updates, customer feedback analysis, and performance evaluation that helps maintain high standards and identify improvement opportunities. Continuous improvement means our team regularly evaluates processes, incorporates customer suggestions, and adapts approaches based on experience and best practices. This commitment to improvement ensures our team continues to provide competitive advantages and exceptional customer experiences that justify customer loyalty and support our reputation for excellence.

Commitment to Your Success

Every member of our team shares a fundamental commitment to your success and satisfaction as a Lincoln owner, understanding that our success depends on providing exceptional experiences that exceed your expectations. Team commitment includes genuine care for your needs, dedication to finding solutions that work for your specific situation, and ongoing support that extends throughout your ownership experience. We measure our success by your satisfaction and loyalty rather than just sales volumes or profit margins, creating alignment between our team's goals and your best interests. Our team's commitment reflects our family values, professional pride, and business philosophy that has sustained our reputation and growth for years. As a family-owned dealership serving Pennsylvania since 2008, and part of the trusted Bergey's Auto Group legacy since 1924, our team represents our ongoing commitment to providing the exceptional service, expert knowledge, and genuine customer care that makes Bergey's Lincoln of Lansdale the preferred choice for Lincoln owners throughout southeastern Pennsylvania who appreciate both luxury vehicles and outstanding customer service.